My first application for Bonitas Medical Scheme's Bonsave Option was sent on 14 November 2013. On 26 November 2013 I was contacted by a call center agent named Lebo (after I have phoned the morning to follow up on my application), only to be informed that two of the boxes on the application form ...
My phone was lost and recovered on Monday morning but I had it blacklisted just in case. Now I am trying to get the form from Vodacom to cancel the blacklisting - it is day 3 I have phoned the customer care line 10 x spoken to 10 different people including a manager called Tom @ 17:30pm yesterday ...
I'm not sure what's happening but again this month my voucher could not load and now my channels are blocked. Last month same thing happened I e-mailed them and they called me, it was then rectified. Now my service was blocked before my recharge expiry date which is today, 04/12/2013. I have sent ...
Last week I laid a complaint regarding the amount that was not paid. Olivier responded very fast and the problem was solved in less than an hour, only to find out it was a misunderstanding between the departments because the money was paid 23 October already. Thanks very much for your fast response ...
I registered a claim for toilet and leaking basin, they said they will send a ref number and a plumber will be sent to fix but it took them 2 days and until now my basin is not fixed And leaking. we had to closethe water from the meter and can't flush or use water. we have to put blackets on ...
Hi, I went to check my balance this morning at the standard bank ATM, my card got swallowed. I called Standard Bank and to my surprise I was told that the card was blocked by my brother LLoyd which I don't even know. I need a explanation and why was I not contacted to confirm that my card was. This ...