I have a debit order for a loan with Standard Bank that is supposed to come off on pay day the 28th of every month. Last month it was the 25th and this month the 19th. I phone and ask why? First explanation "We don't know but we logged a call with the IT department". Was left on hold for ...
Rolene was the most efficient and friendly customer service agent I have ever experienced. She was so efficient, promised to call me back, and went out of her way to ensure that my claim was expedited. Her friendly manner made my experience an absolute pleasure. Kind Regards M. Lestrange ...
I recently joined standard bank and I am totally disappointed with the service I am receiving from them, I have been with my previous bank for the past 10 years and not once did I receive this level of service. I only joined standard bank because of my home loan and would reconsider switching ...
I think its high time that we shouldn't have let FNB do this to us. I was having Cheque Account with FNB where I got my salary on and the charges were ridiculously high. I then changed bank where I get my salary to and downgraded the FNB account to smart account. And for the fact that I still have ...
I cancelled this diabolical health insurance almost a year ago due to the incompetence and unwillingness to pay for claims. Even after cancelling, they continued to deduct the premium from my bank account for 2 months. Now 9 months later (after confirming they had cancelled my policy) they deducted ...
I opened a FNB cheque account more than 2 months ago. Do not remember exact date. I was given the account number over the phone from the call centre. To date I have not received my bank card or any other confirmation from this bank. I was supposed to be called by a delivery company within a week. ...