I phoned telkom internet on 18/02/2013 to complain that my internet is not working. The first person just put the phone down in my ear. I phoned back. The first person I spoke to tried to help me but told me he is going to put me through to accounts because it has been suspended. The second person ...
On the 1st of Feb 2013 i faxed the following documents copy of my Id and proof of residence to have my account Fica 'd. On 11th Feb I called to follow up if my documents was received by the person I sent it to I was then told that the document namely the proof of address (which was a copy of my ...
I was happy from the first call i received, the sales consultant was amazing and strait to the point. At underwriting stage it was a cherry on top Mpho (the underwriter) was very patient and helpful. Well done Mpho. ...
Always bad service from the call center. Must wait for log periods. ...
Hey there, I have an iPhone, requested a data bundle on my website account - and since then I cannot use my web browser or any other browser based functionality of my phone (WhatsApp, E-mails, Etc). I phoned the call center - got put through to Customer Services, then to Activation Services (I ...
Late last year, it had come to my attention that an account had been opened with MTN with my name and details. I sent my certified ID copy and affidavit last year as was requested by SSDA, by fax. I however still received sms's requesting payment. I phoned to ask why was I still receiving ...