My card was blocked and had quires about my bank statement, in a few hours of complaining on Hello Peter, Charnelle phoned me and unblocked my credit card straight away. She went and gone that extra mile so get all the info about other problems I had, phoned me back and very kindly explained what ...
I bought data on subscription today and still haven't received it, i called and they transfered me to the data department where i spoke to Ryan who told me in his system it doesn't reflect while customer service said it shows but they don't know why i haven't received it. i called again and got a ...
I have been trying to cancel my contract since last week. I have been moved from one person to the other. no one seems to know how to cancel a contract. I am moved from one person to the other and then I get cut off. I have been trying to get through to Palesa from the legal corporate department ...
I applied for a cellphone phone Blackberry 9380 via FNB on the 28th Jan 2013, I realised after hours that it was the incorrect phone and called back the next morning to rectify the mistake to the correct phone BB 9360. They assured me that its the correct phone will be ordered, needless to say they ...
Dear Vodacom I have been trying for the last two months to get hold of your legal department to resolve a matter with your company to no avail. Please could someone from Vodacom Legal get in touch with me? Thanks ...
I am trieing to get thru to the testing center to test my newly installed unit. If I sms the unit's cellphone number, I get no responses. If I call the call center, I don't get thru to the testing center & hold for more than 30 minutes. Please help ...