After a week of having terrible customer service and losing faith in South Africa's service industry, it was so refreshing dealing with Nedbank. When I phone the customer support line I get greeted with "Who do I have the pleasure of speaking to". Even though this might be generic, it ...
My husband and I have been members of Virgin Active Gardens for over a year now. On 27 April 2013 we visited the club in order to transfer our membership to a Vitality membership, since we joined Vitality earlier in April and we wanted to ensure that we benefit from the reduced monthly gym fee from ...
I just recently updated my phone to a new MTN anytime 200 package after years on old package. Imagine my surprise when 2 month later you find out that even though you never went over the data package or used more then 200 minutes you are being charged with the calls and data on top of MTN ...
I recently collected 3 prescriptions from Clicks and was charged a dispensing fee for each item. I don't understand this - surely I should only pay for 1 dispensing fee - this is a total rip off as the pharmacists are simply giving me the medicine my doctor has told them to (no really thought ...
Can you please open more tellers. I went in today and there was a queue of about 15 - 20 people, with only 2 tellers open. Each teller takes 5 - 10 minutes to help one customer. Surely in this day and age we can speed up the process. People have better things to do than stand in a bank all day long. ...
On 28th February 2013, I paid for a function that was being held 16 March 2013, we had an enjoyable evening the service was great and everything went off without a hitch. The function however came to less than what I had initially deposited, and a refund was due to me. It is 6 weeks later and I ...