Following my credit account being upgraded without consent and a huge struggle to have it put back to Gold status, I have now received my new card (fetched it at a branch) and now I have been charged R135 initiation fee! This was FNB's breech of contract and now I must pay to reinstate what was ...
About two weeks ago I went to Pick 'n Pay in Gardens Centre. I kept my till slip and a few days later while I was doing my budget I noticed that an item was rung up twice. So i went back to the store. While standing in line the exremely grumpy woman handling the customer returns, etc till told a ...
Last night we ordered from Mr Delivery for an Ocean Basket meal for two. We ordered 2x Hake and Calamari and a Village Salad. When our take away arrived we saw that they crammed 2 meals in one hot food box. In the box there were 2x fish - 1 medium sized, the other the size of a lady's palm. A ...
I have been with FNB for my whole life and of late have not experienced much of the 'How can we help you'. I was offered an upgrade via email from a gold credit card to platinum. I followed the online steps to decline and placed the order for delivery of my new GOLD card. A week later, I logged ...
My daughter is a student out of town. Her 24 month contract was available for upgrade from January sometime. As she was not here, it was not done. Until I noticed that her account (which I pay for) was charged at a higher rate for the last 2 months. When I enquired with MTN why, the feedback was ...
Hi I took up an upgrade on my data contract with Vodacom in Garden centre Cape Town in Sept 2012. I specifically ask for the 2Gig top up 24 month top up contract as I don't want to be exposed to out of bundle rates. I signed for a 2Gig op up contract and the sales agent advised me that when my data ...