In July 2012 I signed a contract with Mtn for a USB internet modem. Within two weeks I went back and canceled the contract because the device could not deliver the service that I asked for prior to signing the contract. It is now 7 months later and I still get billed every month! I have been back ...
After expiration of my Cell C contract I terminated that contract a number of times - I've sent VARIOUS faxes on VARIOUS dates on their official "Contract Termination Letter" but years after such termination should have been effected it has still not been done. One of the last Contract ...
Every single time we go to the Garden Route Mall branch, I have to go searching for staff! Without fail there will not be a staff member in the relevant department, and there is no-one at the info desk either - really pathetic! We stay out of town so it is a 200km round trip to go to the store if I ...
My wife bought Ipanema sandals from Woolworths. The strap broke and we went back to the retailer. They could not find the barcode number on their computer for the specific item. After searching for about 45 minutes with no success, the customer care staff informed us that they are unable to ...
MTN acknowledged receipt of my report two weeks ago. However, up till now, have had no further feedback in connection with my phone. Phone has been booked in since 29/11/2012 - nearly 2 months now. Amazingly, received a call today from some MTN call centre wanting to know if I am happy with my ...