I bought a cell phone cover from MTN in Fourways Mall. When I later opened it, I realised it was not the cover I wanted & went back to the shop. They did not have the cover I wanted in stock & I was then told that returns are not allowed only exchanges. Your disclosure process in this ...
There were several things wrong with this evening. 1. The ticket booking system was faulty and so slow that it timed out and double charged my credit card. I queried this with the people onsite and they said no not to worry that this happens and the transaction did not go through, even though I got ...
I went into the 8ta store on the 04 Nov 2013 to cancel my data contract as we moved and there is no data coverage at my new place. They said they will contact me to come and collect the device and that my contract will be canceled. This month I was debited more than my contact amount. I then phone ...
On a busy Saturday morning, my husband and i dashed into the Checkers Hyper in Fourways Mall, with a long list and no time in hand. After finding the perfect blender/food processor combo, the only box on the shelf was open! Luckily Frederick went to the trouble of hunting around in the back and ...
The pool cleaner did not work which I bought 7 month ago and went to the branch where I obtained the unit to have it repaired. After talking to the person @ Customer Services, did not get his name, he phoned the Manager for approval and without any hesitation a replacement was offered. He went with ...
Arrived at the bank and took one of the queue slips that let you know what number are to get serviced. After having waited in the queue for over 45 mins a breakaway queue that had developed off to the side (mind you the people in this queue didn't even bother getting queue slips) starts getting ...