I'm trying to follow-up on a claim I lodged a day ago with ABSA's reporting number (0860100876) for a burst geyser and other damage to a house - they were very efficient. Unfortunately the same cannot be said for the claims processing department, an initial good experience has been turned sour as ...
In the beginning of April i informed ABSA that i am terminating the car insurance i have with them. TheY refused to cancel due to the car being financed, then i informed them that i have moved to another insurer, as of the following month the new insurer will start billing me. Absa ignored my ...
Amongst all the call centre staff of different companies, Bonitas call centre is tops, i mean it, they are competent, professional, understand the product, give feedback on time and they are always willing to help all the time. they are well trained and they must keep up the good work, they way ...
I lodged a complaint regarding African Bank last week Wednesday regarding me having difficulty getting my new credit card from African Bank and I was contacted and advised that the matter had been resolved and I just needed to go to the branch once again using my own time to get the card. I went to ...
I went to African Bank Florida on Saturday to find out if I qualified for an increase on my credit card I was informed that I did and was provided with the quotation which I accepted. I was then given a new card and signed all the paperwork. I was informed that I had to supply proof of residence ...
We went to MacDonalds early Sunday morning. We ordered food and both myself and Ghalied tried to pay for the food with our debit cards. Both the cards were declined by the machine and we had to go and draw cash. We ended up paying R120.00 for a R60.00 order. We then were told we need to come back ...