I have banked with Capitec for some time and have always evangelised them as a great, efficient, no-frills, no-nonsense bank. I've had to change that opinion now. I took my stepson and step-daughter to the Fish Hoek branch to transfer his account to his name, to open a new one for her and to update ...
On the 9th of April at 10:10 am I took my car to the car wash that is situated on the premises of the Shell garage petrol station in Fishhoek. (It has no name board visual). I booked my car in for a mini valet (which includes a polish) and the lady still told me that she will do her best to try and ...
When requiring about purchasing a flat screen TV on an account, I was told that it was a quick and easy process, and to please come back the next day with bank statements and all documents. I returned the next day with all documents, submitted to sales person, and paid a R380 deposit. I was then ...
On Sunday, 8th Dec 2013, my pregnant girlfriend, family and I went into shoprite to get some things before going to the beach. We were all wearing beachwear and most of the staff (cashier and packers) were not only blatantly staring at my pregnant girlfriend but laughed at her too. I then asked one ...
I applied for credit card on the 13th September 2013 and I was assured that I will receive the card within 3 to 4 working days, on the 7th day I called enquiring, I've been sent back and forth from the sales department to card application, but they can't tell me when my card will be delivered. I ...
I logged a complaint against Capitec on the morning of 13th June. I then received this "response", on the same day (13th June, i.e. 6 days ago, 4 of which have been working days): "Hello steveedwards100, Thank you for taking the time to raise your concerns and affording us the ...