We were given a menu to order but only after wanting to place our order we were told that the menu is new and everything on it is not available. That was very disappointing and unprofessional to put out a menu but not serve what's on it! ...
Hi There, I just want to thank Luzuko who works at the Bar for making my birthday special on the 18th of October 2013, when we got to the Hotel he advised us that we can get the venue for the party, organised the relevant people from the chef to the guys that will be on duty when i got there later ...
My mother spent the night at the Fire and Ice hotel in Cape Town on 22 May 2013.During the night she received many suspicious phone calls that came from inside the hotel. She picked up the call and there was a strange man on the other line whispering and asking whether he could speak to her... When ...
I visited the Fire and Ice branch in Cape Town on Saturday (06/04/2013) to try out the milkshakes etc based on numerous recommendations. After settling the bill, my boyfriend and i walked back to our car along the deck outside the front door. I ended up falling into a hole in the wooden slats next ...
I booked into the Fire and Ice in Cape Town from 10 - 14 March. I had a family emergency had had to check out on the 12 March. I explained that I had a family emergency. There was no problem checking out and then Jamie explained they would not be charging me for the next two nights and said she ...
I booked at Fire and Ice Cape Town for their valentines 5 course meal and movie on the roof package. The night was also to celebrate my boyfriends birthday as it falls on Valentines day. We were told to be at the hotel by 730pm. We arrived, they welcomed us in and the food was great. During our 4th ...