Eported my line faulty since 14 october 2013 . today 4 nov 2013 . faukt still not repaired . no one answers there phones . call centre gives you stories when you call . looking at migrating to neo tel. telkom please catch a wake up. ...
Telkom customer for more than 10 years. Reported internet connection problems, a repair was done but still i struggle to use my internet due to a cable fault that was not repaired although the call was closed. Internet services was changed without my consent and getting it all sorted has proven to ...
For the last 1 year and 14 days we have been having trouble with our phone and internet. In April, and 5 Technicians it was sorted out until yesterday when we were again without a telephone. Phoned the faults dept from a cell phone and after hanging on and being told to wait for a consultant, the ...
Shortly after the line was reinstalled, it was noticed that the line was only syncing at 2Meg, which I had asked be bumped to 4Meg. Anyways while at 2Meg the telephone line was working perfectly and the adsl was syncing at 2048kbps downstream and 512kbps. After a query with telkom as to why my line ...
I have always been a Telkom client and love chatting to friends and family on our Telkom lines for hours for free. Our line has been off since Thursday (ADSL as well) and I am getting no feed back at all. Come on Telkom, don't disappoint me now. We have disabled son who cannot play outside like ...
I logged a fault via the website yesterday morning. This morning a lady phoned in response to this. From my description she identified the fault instantly, which was not due to Telkom, but due to my having forgotten that I had initiated the call answer facility years ago! She told me how to rectify ...