I received the most pathetic service from Samantha in the Fleet department when I went to the Wesbank H.O. First I was made to wait for over 30min because they didn't know who to call and then after been gauged telephonically by Samantha, I was told that they were too busy to assist - In other ...
I had 2 numbers on contract & recently cancelled them to pre-paid. When I called to cancel 0837789815 I was told I had to pay first and then call to cancel, which I did. I called to cancel 083 2821143 & it was cancelled. Nothing was said about money owing & now I'm getting sms's & ...
I had parked my car outise at Diepkloof zone 5 and my 2 phones (Sumsung GT N700 and Nokia phone but only the Sumsung was insured with MTN) were in cabihold I lokced the car with the mobiliser and then when I came back I noticed that the car was didnt lock although when I pressed the imobileser the ...
To whom it may concern. Im really Disappointed with the bad and uninterested service from MTN. MTN only worries about reaping the profits by debiting us on time EVERY time. I have been a client of MTN for a while and have never missed a payment making me a loyal client of MTN correct? I recently ...
I CALLED TO CANCEL MY CONTRACT A MONTH BEFORE THE CONTRACT ENDED AND I WAS TOLD BY A CONSULTANT THAT I NEED TO CALL ON THE DAY THAT THE CONTRACT ENDS AND I CALLED AGAIN ON THE DAY THAT CONTRACT WAS ENDING AND SPOKE TO A CONSULTANT TO TOLD THAT MY CONTRACT HAS BEEN CANCELLED AND I EVEN RECEIVED AN ...
I made a bulk payment into my account (to reduce my monthly car repayments). I phoned Wesbank to confirm my account would be reduced with the amount taken into account. I paid on the 17th September a lump sum of R45, 000. i was advised my payments would be reduced. I then called the centre this ...