Again, the 2nd time in 1 year where FNB is proven that they are not all they claim to be! After 5 months of trying to sort out an issue with the consultant, from us being nice and understanding to pleading, we have decided to report this issue to the FNB complaints department. We tried calling the ...
Very Sorry MTN, but I do not except your apology! To date not 1 individual from MTN has contacted me. You had the audacity to charge me for the Sim card I had to buy in order to reinstate my phone after you authorised a Sim swop. I will state again. If the sim swop was not done by MTN, the would ...
After my complaint last week about the new Huggies Gold nappies, I felt like a really valued customer. I was contacted within 20 mins of putting my complaint on hello Peter and it is refreshing to have companies that care about your customer experience and try and resolve the problem in the best ...
Car written off 10 June 2013, wesbank settled on 20 June 2013. It's now 14 July they have still not forwarded vehicle docs to insurers so I can be paid the balance! They're super quick when it comes to collecting money but when you need something from them they are the worst financial institution ...
On Monday the 8th of July I had the quickest deal ever. And this all thanks to the commitment, selflessness and the "eager-to-help" attitude from Sophy. I called at 16:55 to get a contract and she NEVER complained about the fact that it was late and she had to go home as it was already ...
I entered into debit counselling and had an agreement in place to settle the outstanding balance owing to Wesbank Financial Services which was paid in full in 2012 according to the debit councillor however Wesbank Financial Service are still reporting an outstanding amount of R 74, 000.00. I would ...