The two guards on either end are so professional always looking dapper in their suits. They greet and say goodbye to every single person that walks into that big store even when they don't get acknowledged this still do their job with a smile. Amazing people. Well done. ...
I walked in to simply buy a set of towels. No one greeted me or offered any assistance. Not even a glance in my direction. When I went to pay a waited a while and Mind you there were only two other customers in the store. The floor manager came to the till no greetings told me to hand her my basket ...
Account: 6008 1501 0444 1623 I have had this account for 25 years, and can't understand why I need to RICA it every year. Today I went into the East Rand Mall Branch. There was no one in the new accounts section and four assistants in the customer service section. I waited in the queue for them, ...
I bought a pair of shoes in menlyn on the 31st of December for my sister, but unfortunately they did not fit her, today the 07th January, I took back the shoes ackermans in east rand, intention was to get the same pair of shoes however a bigger size but they did not have the same pair of shoes, so ...
We where in the line waiting to purchase movie tickets for about twenty minutes. There was only one person servicing the people the other staff was just standing around, the lady asked for help and they ignored her flat. This was very bad attitude and customer service. ...
I am just so not happy with FNB. I got robbed as soon as I had collected my card from the bank. The envelope was still sealed with my card and Pin, and when my bag got, my cash was withdrawn immediately. I ran to FNB to report the incident and they took the report but now they are refusing to ...