I opened a data contract from Vodacom East London Vincent Aprk which had a 2GB contract advertised for R89 including the modem. When the contract was approved, they gave me the wrong package which was 1GB for R69 which is not what i had subscribed to. I had to call in to get the contract changed. ...
I am dismayed to report failure by ABSA to effect the very basic requirements when requiring service. On 18 January 2014 our geyser burst and had to be replaced immediately to ensure that no damage to the ceilings occurred. The claim for insurance cover (NUMBER 2524502) was faxed to ABSA. After a ...
Have 4 phones on my contract with Vodacom since about 2000... long client. Had an insurance claim. CELLSURE TAKES AN AVERAGE OF 40 MINS TO ANSWER THEIR PHONES. I pay insurance on my Vodacom account.. who is their clinet.. Vodacom or me. Bottom line, was told that I could get another phone to the ...
My Samsung Galaxy S2 stopped working on the 19/07/2013. I phoned Vodacom 4U in Pearce Street and was directed to the Vodacom Shop Vincent Park. 4 days later, I received an sms from the Vodacom Shop Vincent Park advising that my phone was ready for collection. After waiting for an hour I was advised ...
I cannot seem to get hold of anyone in the cancellation department when calling 10210. I have tried multiple times over the past week and I get put on hold, listen to over half an hour of music and adverts and then get disconnected every time. The Telkom direct store cannot process cancellations ...
On the day my loan was approved I told the lady the debit date was wrong. She told me she cant change it but I should not worry, the bank would pick it up and sort the problem out. I was worried that late payments would reflect badly on my record so I phoned customer care. Was told to go to branch ...