I used to have a 4Mbps line at Telkom. After the recent upgrades, I was supposed to get 10Mbps speed although I would still pay the 4Mbps package price. However, 10Mbps is not supported in my area and Telkom is unable to indicate when it would, so I requested a downgrade to a 2Mbps line (price) ...
I reported a fault on Thursday. Since then Friday a Technician worked on the exchange and couldn't fix the problem. When I phone late Friday the call center was rude and said can't really help me since it's less then 24 hours, but they are fixing it on Saturday morning and everything should be ...
Hello, Just a quick JOB WELL DONE to the Afrihost team.. I think I joined your family back in 2011, and never regret it. I had numerous phone calls from your competitors that promises me the world - and every time I shoot them down.. Why is that...? Since I joined Afrihost I experienced no ...
Called logged with Telkom 10210 on the 16th August 2013 for no Internet connectivity. Fault ref: 680CRK060913 No feedback and Telkom closed the call as resolved. Escalated on the 9th September 2013, ARS ref 233595, still not resolved. This is now beyond a joke, I want a refund for August and this ...
For the past 3 months I have had intermittent DSL service. I have made numerous calls to the technical department to report the fault. Each time Telkom claims that the fault has been fixed and a new fault has been reported. I have had several technicians out to my house some claiming that it is the ...
I really frustrated with the current situation, I am still experiencing issues with my Telkom ADSL line. I am unable to connect to the internet (the DSL light on my modem is steady and the internet light is off). I have called MTN Business, FNB Connect and Axxess for assistances (ISP's) and ...