It's time for the ombudsman to get involved I guess. How long does it take for a company to provide a copy of the agreement to their client? It seems to me that with cell C it could take longer than the two years of the contract. I verbally agreed to pay x amount every month but am being billed y ...
I Called the direct sales callcentre sometime three weeks ago and spoke to one of their sales agent by the name of Angelo. I was applying for a second line with them as I already have an existing contract with them, which the Agent confirmed with that I qualify for one and went through with the ...
I ordered a 3G modem from the Vodacom Sales department in early May, and promptly cancelled the contract when I discovered that the modem just wouldn't work. Vodacom promised to collect their faulty modem within five days and, as expected, didn't keep their word. Two months on, and i'm still ...
It was time to upgrade again. After not being able to get assistance from 3 service providers, I once again got hold of Cathrine, who did my upgrade 2 years back. Within a week my contract was upgraded and my new phone delivered. That is awesome service!!! Thanks Cathrine for the great service you ...
During the process of trading in my vehicle, I have requested information regarding processes, settlement amounts and general queries on my vehicle that was financed through BMW finance from Bhabha on many occasions. Bhabha has always responded very quickly, with the information I requested, ...
I took a new contract with Vodacom - Galaxy Ativ Smart PC. I received the device - a week after ordering it, in March, with the wrong sim! Then i called, batteling to get through then told them I got the wrong sim, so they told me I can go buy one!!! Im sorry this is a contract deal Im not going to ...