I cancelled my contract, with 30 days notice, but still had a debit order deducted at the end of that month. When I reported it, I was told it would be reversed. Many lengthy calls to the call centre later (10min just on hold), and I still cannot get a proper explanation, or my money back. Quick to ...
I previously logged a complaint to Edcon regarding my late fathers account, the person that was assisgned to help was Mpho Tau, id like to take this opportunity to recognise and thank Mpho for her patience, sensitivity and help regarding my query, She really sympathised with my family and saw to it ...
I placed an order for xmas gifts through [URL Removed] I checked that the products would be delivered in time for xmas only to receive an email from them to say that I will only receive my delivery on the 07th JANUARY!!! They have obviously not prepared for the orders that they would receive over ...
On 11 December I received an SMS from Cell C advising that my account is unpaid & that if not paid, it would be barred. Upon contacting the call centre, I discovered that the two payments I made on 4 December for my Top-Up Contact & Data contract respectively, I accidently paid into the ...
I have been trying to cancel my contract with Nashua for the past 6 -8 weeks. I am being shunted around, being told my emails have not been received, that my documentation has not been sent, that I have not verified myself. I continue to send the emails as proof that relevant documents and details ...
We paid our MTN account yesterday, 8th December and today the 9th December our phones were disconnected, we tried more thank 20 times to contact the customer care line for MTN to advise them that this account has been paid and following all these calls we have still to speak to an agent, the phone ...