I upgraded from a BB to Samsung in Feb. MTN have continued to charge me the BIS fee every month. To date it totals R345. I phoned in and spoke to Thenjelwa who was extremely reluctant to give me her number, and she said MTN will only reimburse me at the END of July. This is complete NONSESENSE! I ...
Cell C after me complaining on Hellopeter.com phones me and the phone only rings for one second. So then they tried to contact me for one second. I complained last month of their service they still have not bothered to contact me. What nonsense service. ...
The worst service provider I've ever had to deal with, always getting a different story when calling in to enquire about billing information. I was supposed to be paying R145 or just a bit more for my contract but end up being billed almost R500 every month. I never receive a statement so I don't ...
I contacted Cell C on 1 Apr about incorrect billing. My query was referred to the relevant department and I was told I would be contacted in 48 hours. I followed up on 5 Apr and was told that it was a "48 working hour" turn arround time and that was the reason for the delay. 17 days ...
I have been trying to settle the outstanding balance of my CellC account but just get ignored and shunted from pillar to post. Herewith a chronological sequence of the debacle to date: I paid the full amount as per the details I requested from CellC.Since then CellC has refused to acknowledge ...
I had phoned the customer services to change my debit order date from the 25th of the month to the 1st of the month. This was done on the 20/22nd of March 2013, whereas the agent advised that the deduction scheduled for the 25th was already submitted, of which I accepted this and said fine. After ...