Can't activate my bis because my contract expires on the 8th April, I went to Vaal Mall in Vanderbijlpark for some assistance, the lady at Vaal Mall phoned from the office and they told her that we have to cancel the request to cancel the contract then they will activate my bis and then we can ...
Right now my biggest wish is that I can leave Vodacom, but as a contract subscriber I am locked into a contract and since that is the case you evidently think you can just do what ever you want. I did not receive my monthly bill via e-mail, so last week I contacted your call centre to request it. A ...
I am totally disgusted by the service that has been rendered by Multichoice SA. Without any communication being sent to me for two years advising me of the change in premiums, they cancel my subscription without notifying me as to why. I contacted the call centre to log my complaint and all the ...
Dear Vodacom Please just get some competent people to work for you. I have now already been asked 3 TIMES to fax through a proof of payment, id and signed proof of premature cancellations of my two accounts with you. Every time I ask for a reply, wether or not the the account has been closed, I get ...
I wanted to change my cellphone number to be able to receive my one time pins. But after what felt like a million times going in to the bank and changing it... it still was not changed!! I then put up my email to get my OTP, which I don't think is very safe! But I had NO choice. This year I wanted ...
I ported my three 8ta numbers to Virgin about a month or two ago. I decided to upgrade to three classic contracts. The experience was so bad I had to cancel the order after having to phone after a week and find out they had no stock! They then convinced me to give them another chance as they ...