Long story short, I filled a complaint/issue 5 weeks ago and have yet to hear response. they told me 24 - 48 hours HA. I call in so often but they say I must speak to the person I dealt with and she is never availble and NEVER calls back. Filed a Hello peter 3 weeks ago and got a generic response ...
I have been trying to speak to someone from the call centre, now especially a manager, which is in a meeting all of a sudden when I wished to speak to him/her. Holding on and going through to the one person and department and the next. My account is in arrears, yes, but there is an arrangement to ...
I have a prepaid cell phone with Cell C which is used mainly for emergencies. The current balance on the account is R64.00. Last week when attempting to make a call, a voice message informed me that the number was deactivated and I needed to recharge. I queried via email with customer service why ...
I bought a new modem and wanted to load bundles it however said I am unable to yet the sim card is active the consultant then told me to buy 165 airtime for my gf phone to convert to bundles then send to the modem simcard all this was suppose to take an hour I called the call centre two times and ...
On the 05/07/2013 (12:04 PM) two incidents were logged: Case numbers 6387727 & 6387725 refer. Five WORKING days have lapsed since these calls were logged with no courtesy of a response. Is it so difficult to resolve or is it just a lack of interest of just mere inadequacy? Your service is ...
Email sent on the 26 Jun-13 at 15:18pm I am sure there is a way I can pay the difference for the 2 months. As it is Cell's network is shocking. My husband got me a Bold 9900 in Dec-12 from Cell C and it is only 6 months and the phone is in for repairs. I have 4 contracts with Cell C that has been ...