I disputed my April invoice of R 1680.82 regarding data usage which no one could explain how it got to that amount. I was told several times that a consultant will get back to me regarding my query of which I'm still waiting for till this day. I was then presented with another invoice of R 1051.56 ...
This is my second complaint as i was not contacted as i was told i would be. See below, service is disgusting my bank account is been debited but my contract is cancelled, as i see it "" I enquired what the cancellation fee would be if i cancelled my contract, i received a email stating ...
From May I have been trieng to resolve issue of outstanding bill, it seems from february they failed to debit my account. I was unware until may as I had not received calls about this issue. I then called to try make payment arrangements and was told they do not provide such service for certain ...
I upgraded to my Samsung S3 in October/November 2012, every month my bill was higher than they said it will be, I didnt take much notice and just paid, made a query and they couldnt tell me why I am paying R460 instead of the R399 pm, so I simply logged on to vodacom website on 24/06/2013 to ...
10 yr Cellphone contract blocked on 23/6/13, 9 days into month. Call Centre refuses to assist with any query until 15/7/13. Alledgedly used data of 2, 6GB on 22/6/13. Tried sending 3 emails with photos attached on 22/6. Size of 3 emails totaled 110MB. Did not go through on 22/6 after several ...
Just when I was being blown away by CAMAF's service delivery, from promtly loading me as a new member to sending out useful brochures monthly I am let down. Still waiting for my medical aid cards to arrive, its been just short of 6 weeks, now I get told its actually 8 weeks from postal date that I ...