Vodacom have been billing me for what they call content services for two months now without my knowledge, on my 3G data contract. When I enquired, I was told it is a subscription service, I further enquired as to what this service was for and what I was getting from it, and was told that it is not ...
My daughter phoned in with a query and got bad service from an operator, I took the phone and asked to speak to a supervisor, after a period I was transferred to Sharika and she helped with my problem, She also called me back to advise further findings on the account and advised me on what to do to ...
In october 2012 i migrated my open line contract to anytime30 and opt'ed for a month to month contract, i was told by the assisting consultant i could migrate my line at anytime. I have been trying to upgrade or migrate the same contract from December 2012 I was told that i could not migrate from s ...
I got an sms informing me that my membership (membership number 418710212), has been suspended due to non-payment. My membership was activated on the 3rd of January 2013 so naturally I would assume the first debit would have to be the month-end of January (can you kindly clarify that for me). I ...
I am extremely dissapointed in the service provded by Avis, and arrogant, Agent spoke to on the phone by the name of Shoki who couldnt be bothered that she was speaking with a client i requested a vehicle from avis yesterday 14 January 2013 and i was informed by SHOKI that there were no vehicles in ...
I had surgery on the 26 October and had already called Discovery beforehand for pre-authorisation. I had to pay R4200 up front to the surgeon, as well as a hospital co-payment of R3300. I then submitted the claim and it was rejected as Discovery reckon it was not done in hospital (even though I ...