Well done Ruth! For the biggest BS ever!!! I do understand that I have four months left on my contract and am not able to cancel as yet. The second part of my query was the SMS I received on the 27/02/13 about my contracting being "successfully upgraded". When I asked Ruth about this, she ...
I have cancelled my cell contract over 6 months ago, yet Virgin Mobile still take the money from my bank account! I went through the cancellation "process" that was terrible as from month to month the cancellation had not been processed or they had corrected their system. Yet they have ...
My son has a blackberry through MTN, under my husbands details. At about the beginning of March 2013 we took his phone in as he was unable to connect to BIS for about a period of three weeks. We took it to Mall @ Reds MTN Branch, Centurion. We were informed by a staff member that they would have to ...
I bought data bundle on the 13/02/2013 from talking points i have accumulated which were 100 points, the lady explain to me that my data bundle will expire the next month or if I buy another data bundle within the expiring period it will carry over to the next month, I bought 100MB on 29-03-2013.I ...
I am currently passed the duration of my 24 month contract and I still can't get MTN to process my conversion to a pay-as-you-go service. Firstly, I went to the Tygervalley Centre branch to end the contract, but after waiting for so long in a line, I was told to phone the 808 line from my cellphone ...
This is the most unprofessional service ever received. I phone on Monday 25 to hear how to go about to do a sim swap, from MTN (my nr that i want to keep) to Cell C (the new network i want to use ) - so this lady explained that I must have an unRIKA-ed sim card - have to send a sms from the MTN nr ...