I have been trying to cancell my Vodacom contract for the last 2 weeks. First Vodacom kept on asking for more documentation after we already provided them with the documentation required (as were specifically stated on the Vodacom Customer Care email) Vodacom has delayed the process of cancelation ...
I was contacted by Vodacom to change my package to a better package 4 months ago (been with Vodacom for over 10 years) till my contract expires June 2014. I did this and then all of a sudden my phone number is subscribing to all sorts of "Content Services"... i have asked for help to no ...
Hello Peter I have received very bad service from Cell C Customer Service. I have logged a query with them in the December regarding Data Usage that was billed in correct. I called CCS for an answer and they said we will get our IT dept get back to U and still waiting. I followed up numerous times ...
I am being charged for statement letters and phone calls. I called Zinhle on the costumer service number they have advised on my statement, quering my account. Zinhle advised that they are not charging for letters and calls, and later she called her senior who then said they do charge . 2 different ...