My debit order didnt go off this month and I didnt know why. I called the customoercare and I spoke to a very helpful guy called Brian who informed me that I had been debited twice the previous montyh due to me changing accounts. He asked me to go check my statements and get back to him, which and ...
PnP butternut and sweet potato chunks frozen mix. I bought a 1 kg bag it was not up to standard, I e-mailed the careline (12/02/2013) - to date no reply, I phoned the 0800 11 22 88 number, registerd the complaint it's been a week and no response. Vernon Schoultz (Newcastle - KZN; South Africa) ...
I called your customer care line to report an incorrect fee and after waiting and choosing options 7 and then 4 I was connected to an operator who made some sort of funny noise and then disconnected me. I don't know if it is your procedure to employ clowns at Standard Bank but as a customer I find ...
I transferred airtime from my number to my internet sim card to buy data bundle. I by mistake typed in one wrong digit without noticing it. Instead of 071 02, I typed in 072 02. I contacted Vodacom and explained the situation. They said I must contact the wrong number entered, myself and ask them ...
I have top up contracts with MTN for many years now for my cellphone and recently for my iPad. For the past 3 days, neither has been working (no incoming or outgoing calls, no Internet, no instant messaging) from about 6pm every night. The first 2 nights I accepted that the network could be jammed ...
Hi, I have tried to get hold of anyone in the Vodacom Call Centre, but no such luck. The IVR gives so many options and then effectually when I can press 0 to speak to a consultant, I just get cut off. Can no simpler way be implemented to the customer to get to speak to a consultant. The problem I ...