I have a previous experience with MTN where my phone was cut off three times due to a debit order that I changed from the 7th to the 1st of the month, now I have problems with high account after an overseas trip. I did not make any calls and had no internet services available and still my account ...
1. With having FOUR contracts with MTN and spending an average of R6 701.00 per month on the four contracts, it seems unbelievable that one has to battle for almost 30 DAYS to get an itemized bill from your service provider on just ONE of your contracts!!! 2. Having sent a confirmation letter of ...
On wednesday 5 june I called mtn 808 call centre to enquire about my bill. I spoke to a woman by the name of ncebakazi mbambi who was so rude, being a client and not understanding how their billing system works, she responded so arrogantly and in a demeaning manner when I asked for clarity. I then ...
On evening of the 13/03/2013, I misplaced my sim card as soon as i realised it I called MTN on the morning of the 14/03/2013 at 7:30 am to report my sim card lost. Between 9pm of the 13/03/2013 to the 14/03/2013 1:48 am R10 613.36 worth of international calls were made. I dont recall giving mtn ...
20-09-2011 changed my internet contract to Broadband Lite for nr 0733587946 at their Boksburg centre. Started to receive accounts bigger than R262.28 Tried twice to resolve no sucsess. Phoned 28 Dec 2012 reported to tel 808 ref nr 95317905 and later 96066631. Mtn agreed they didn't cancel previous ...