On Tueday 28/05/2013 I phoned Absa Credit Card Division @ 10.30am trying to find out when Statements will be emailed this month. Only at 10.50am was my call eventually answered and then promptly cut off by a very incompetent operator. Does Absa not know that call cost money and a 20 minute hold ...
I applied for debtrevue via Debtrescue which send the relevant documents to [Email Removed] [Email Removed] on 13 April 2013 already. Standard Bank keeps phoning me saying they did not receive any documents. They are even phoning me at wordk now and all callers are very! This is unacceptable to ...
I wrote a report on Standard Bank not clearing my name after all accounts were paid up last month. This matter has still not been resolved. Just spoke to Experian and according to them my Blue Bean account (this was part of debtreview) although showing R0 outstanding also show that it wasn't paid ...
On 21 April I transferred funds from my home loan with cellphone banking and transferred it to an incorrect account in error showing as a legal credit card a/c. It was supposed to be transferred to my cheque account. On the 22 April I went into the FNB branch in Port Elizabeth and completed the ...
On 7 May I transferred R5000 into my credit card, from my current account. Now, more than two weeks later, I see that this amount, although deducted from my current account, is STILL not reflecting in my credit card. PATHETHIC STANDARD BANK. How many other clients are you also fleecing like this? ...
Whenever I have to deal with FNB credit card services its the same story. I have been sent from pillar to post. I have now been on hold for 20 minutes and my call was just cut off. There are some serious administration and organization problems - and no connection between and credit card customer ...