I posted a complaint on 26/09/13 regarding the surprisingly high bill on my data contract for the month of August. My feedback to that post on 03/10/13 was that the response at that time had been unsatisfactory. However, Mr Abels telephoned me on 04/10/13 with additional feedback to my query, ...
Today I dealt with well spoken, efficient and competent folks at DSTV - such a professional team. It took a while to get to the front of the Q, but it was worth it. I made up my mind that if Top TV did not sort out their mess by 10 am - I was going elsewhere. Ek kan mos!! By noon I was watching ...
My statement says I am current and the due date is 1/10/2013. I paid earlier today (as I always do), yet my service is blocked on the one night we have something to see. The call centre is dysfunctional, so tough for me - no TV. I will have TV tomorrow night and it will not be Top? TV. In 2012 you ...
Tonight I came home after work to a message on my TV: "This service is blocked (4)". Seeing that the date today is 1 Oct, I figured I'd call their call centre (0860086788) to complain about no grace-days... Low and behold, number doesn't work. And what the is your spiel with taking all ...
I have been with SuperServerDeals since April. The website hosting itself has been quite acceptable but the invoicing and administration is appalling. I sent them a contract/invoice/payment summary on 25 Sep with a high importance mark to review and correct my account status for two websites they ...
I've been waiting 2 weeks for a very simple fix - to get a decoder of mine linked to my account on the [URL Removed] website. This is clearly a common occurrence for them as there is a big yellow notice on the website directing users who wish to do this to their call centre. Called the call centre ...