I've unfortunately had to deal with MTN Corporate's outsourced Corporate Upgrades call centre, in attempting to upgrade my contact. Something as simple as an upgrade has been taking over 4 weeks to finalise and still remains unresolved, due to the terrible service and unacceptable response times ...
NOTHING has been done to resolve my problem after REQ:2268528 by Mantoa. I got a call from Wanda askin 4 an english male. When I told her she had the wrong number she told me she would check. Asked her to get back to me when she finds out what the problem is since I also hve an application pending. ...
I did an upragde and new application with Chazlin on 28May (CR4486105), was told delivery would be 5-7 working days from 28may. I called back same day to confirm that I would not be available on 31May & 3Jun to avoid delivery being turned back as has happened in past (CR4486608). He assured ...
I'm on a corporate account and wanted to upgrade my account today. I'm set on the iPhone 16GB as I won't need that much storage. I called your corporate number and spoke to Monica (ref mdm4413861). Firstly, she couldn't verify my account as being a corporate account because the 'lady' who does that ...