Good Day I call Vodacom the other day to find out other details on my account and was then informed off hand that my contract for my tablet was about to expire, which I was aware off. I informed her I'm not interested in an upgrade and just wanted the contract to expire. The consultant then told me ...
Vodacom Blacklisted me for a paid up account after i was charged a ridicules amount of R2 per megabyte of data. i settled my contract that i had with Vodacom. now i received notification that i am still in arrears after they confirmed my account has been paid up. Pathetic. And they are Passing The ...
I have been running around like a headless chicken trying to get someone to assisst with cancellation of my contract. Why does MTN make taking up a contract so easy but cancellation and payment of one so difficult!? All I want to do is get a quote of what I owe but no one seems to be able to ...
Due to unfortunate circumstances, i have been unable to pay my contract amount for two months. However, on the 15th April I made a payment of around 750, which covered one months arrears and then yesterday I called to find out the balance and was put through to the legal department, where i was ...
Last year my mother was contacted by Elite mobile stating that she had won this promotion and so forth. Upon receiving the handset it turned out to be a contract. Now according to the CPA there is a 14 day cooling period in which any contract me be cancelled. When she received the phone she ...
I have 2 sons and in the past 4 years I have renewed their cell phone contracts with MTN on the same day - actually I treat this as one contract, submitted on one form on the same day. In December MTN sent my one son an sms that he can upgrade, 21 months has past I started the journey at the start ...