Hi there, i have been struggling with issue starts from smartcom who managed to resolve partial and then came up saying it was a mistake we will correct from vodacom side being business partner of vodacom. It has been more than two months or close to two months i havent received any final decesion ...
My contract expired a few months ago. As per the National Consumer Act I have to be contacted in order to continue on a month to month contract or cancel. This did not happen. Some genius called a data card and said there was no response. Obviously. I feel 8ta played underhanded games. I have an ...
On 8/3/2013 a call center agent of Vodacom called me to upgrade my contract and offer me this deal because of my longstanding and loyal relationship with Vodacom, My contract would reduce from R145 to R79 per month for 24 months. On request from myself that what happens when I need to go and get a ...
I am trully disappointed with the service i got from Cell C i have a cellphone contract with them and wanted another one but my application was declined, they didnt even call me i had to call them to find out whats happening with my application after 7 days. i have never missed payment with my ...
I had a 2 year contract with Vodacom which came to an end in 2012. I decided to cancel the contract and was re-assured that the contract would no longer continue. My number was even changed to prepaid and to this day, it is still identified as pre-paid when i call Vodacom's customer care ...
Hi Chantel Since last week I wanted this laptop and surprisingly, I recieved it today. To your manager or supervisor, I think she deserves a good raise or reward. We need people like her. She understood my frustration, calmed me down and took me through the process. In the end today, I got my ...