I have now called twice to ask Virgin Money to close my credit card account. THey have promised me twice that someone would call to confirm, and nothing has happened. I still had to go through all the retention questions the second time around! Very annoyed that I now have to phone a THIRD time to ...
On Thursday last week I applied online for a personal loan. On Friday M Khumalo called me and did a telephonic application and the loan was approved. I asked for R10 000 which was approved, she read me the terms and conditions and advised that she would email me a copy of the contract. I asked ...
I tried to submit a claim with the contact centre regarding good at my house that was broken during renovations. The agent that I spoke with then advised that I cannot submit a claim since the goods were accidentally broken and said I must go through my policy document. And nowhere in the policy ...
I asked Outsurance to give me a quote on my car insurance with the promise of a R400 reward if they couldn't beat it. After spending 30 mins on the phone they came to the conclusion that at the same excess, my car insurance would in fact be R200 more expensive. They did not mention that they owe me ...
I CANCELLED MY CONTRACT SEPTEMBER 2013 AND ALSO PHONED IN 7/01/2013 AND THEY PROMISED THAT THE CONTACT WILL STOP AS I DON'T WANT TO RENEW IT. BUT STILL THEY DEDUCT EVERY MONTH. PLEASE JUST CANCEL THE CONTRACT I HAVEN'T EVEN USED IT IN THE 2 YEARS THAT I HAD THE CONTRACT. ...
I have never had such a bad experience before with cell c while trying to get my old number back, on friday i must have called MTN 10 times trying to do a sim swop. i lost my fone on tuesday, insuurance gave me a new fone on thursday with a new sim card, however, when i put in the new sim card on ...