Customer service is pathetic, the people are rude and condescending. i have spoken to 4 people from avon so far and its shocking. The first one accused me of lying about a delivery she said i signed for, the second lady reprimanded me about being irate and blaming the driver about a package they ...
I can't use my phone as Vodacom locked my phone. I can receive SMS's and phone calls but blackberry function was blocked and I can't phone. The contact centre consultant explained my account is locked as I've reached my credit limit & I must pay R1200.00. Explanation was very unclear, I do not ...
Virgin Mobile, cant seem to get it right in the customer service field. I contact them around the 15th to add another line to my current contract, Siyabonga assisted me to do this and was told he needed to get approval from Creditors etc, by the 18th all this was sorted and he contacted me to ...
Listening skill plays a major rule in business, I called contact centre to enquire about my policy see if i can lower my access .i have two cars under my policy so i spoke to qualifies agent in retention who promised to lower both access, but fail to do so, when i went through the schedule, i ...
I have lost count as to how many times I have sent documents to African Bank to "Fica" my card. I have done this probably over ten times and every single time I get an SMS saying that it had been rejected. None of the people that work at their call centre have answers or resolution to ...
I joined this Medical insurance thinking it would be the best move from the medical aid I was on, seems I was wrong, I have moved from bad to worse, firstly I have not received my welcome pack, secondly, I been calling their call centre from from August, requesting to nominate a doctor as my doctor ...