I called miway requesting a document. I was assisted by Bonolo Masemola. great attitude. she made sure I have received the doc before ending the call. she even noticed that its my birthday today. she gave me a moment of her time and sang me a happy birthday song. keep it up my way. I received an ...
Dear Absa, I ordered my home loan statement from you guys ref : 1246251 i spoke to Deneel at home loans last week already. I called again this monday and they said my statement has been ready and they suprised i havent received it via email and i was put through to admin which was offline on ...
I'd like to compliment Bonolo Masemola for the excellent service she provided me two days ago. Ms. Bonolo helped me to sort out my account after I discovered that miRewards were not paid as per confirmation I received. Ms. Bonolo's professionalism and ability to get to the bottom of the situation ...
I requested Itemised billing for my account fro a certain period, as itemised billig is not a service that is enabled on request if you want it. i logged online to chat to to someone on their website. they assured me that i would get it within the same day, and they sent me an email with no ...
Hello I am an FNB customer and I have been a customer for 8 years now, I find it so difficult to believe that FNB is not supporting their customers up to the fullest. I started applying for car finance which was declined by Wesbank and approved by Nedbank, I applied for credit card with FNB and it ...
12th of June 2013 I noticed suspicious withdrawals. I called (Ref # 63245571) and after four transfers came to the correct consultant. I was incorrectly charged for cards. If I hadn't found this, Nedbank would have gotten away with it. I don't think it is unreasonable to expect a relationship of ...