I contacted the Wesbank contact centre and spoke to Nokulinda regarding a query. She assisted me to the best of her ability with a solution-oriented mind frame. I thought wow! this lady is on fire..and than asked her another question that I needed assistance with, even though it was not her ...
I have been trying to contact absa legal to get information regarding my vehicle account and to date i have gotten no luck to speak to someone and provide me information or assistance to resolve my enquiry . a really frustrating experience ...
Filled in payment request form and sent it away on 21 june 2013 after speaking to consultant who said the turn around time is 5 days. contacted liberty on 24 june 2013 and submitted banking details. contacted the 27 june 2013, case now escalated. called friday 28 june at 14:30, call center closed ...
I lost my contract phone didn't care much about the phone all I wanted was my number. I called Customer Care on 26-06-13, 3pm for a sim swap, Dave very helpful explained that I need to go to my nearest store to do the sim swap. I explained I can't go to my nearest store as I'm highly pregnant & ...
On Saturday 22 June I had an accident and have informed the insurance. No transport was arranged as I was told that the people who arrange this were off duty. My car was towed and was told to phone on Monday to log the claim. I phoned on Monday countless times and every time was told that my ...
I have issues with my account money is going missing... Every time i call Nedbank i get put on hold for long periods of time! I am work, i can not be holding the line for over 10 minutes at a time. To make it worse all the people that put me through say, "NO don't worry they wont take long to ...