I submitted a written request per e-mail on the 5th of August this year to Carrie Ann Goosen to cancel our account for armed response as we moved at the end of August to a new house. I followed up various times, and she responded a few times to say that the cancellation request had been forwarded ...
A STUDENT ON MONTH TO MONTH CONTRACT WAS REFUSED ENTRANCE AND TOLD THAT HE MUST PAY A JOINING FEE AGAIN AFTER NOT ATTENDING FOR A MONTH. HE HAD TO PAY A NON-MEMBER FEE TO GAIN ENTRANCE TO THE FACILITY. TWO DAYS LATER AFTER EXPLAINING TO THE STAFF THAT ACCORDING TO HIS CONTRACT HE ONLY HAD TO PAY A ...
We have functional ADSL for a few days. I received an SMS saying the fault had been cleared on 15 Feb 2013. It is down again tonight. And when I tried to report it I got a message saying that there is still a fault report on this line. Reference number dates from 28 January 2013. So I cannot report ...
I reported a problem on our line on 27-01-2013. Since then the fault has not been cleared. It may work a day or two but is then down again. As it is not cleared I am prevented from reporting it except during office hours. We have escalated it - makes no difference. This is a recurrent problem, we ...