Wow Ray! I am big on service, and appreciate awesome service, but you just set the standard so much higher! I am sure that working in the claims industry is a challenge, yet you over-look all challenges that the job entails and eagerly assist clients with a smile. Having you appointed on my claim, ...
I lodged a claim on Friday morning 12 July 2013. Khensani assisted me and promised to get back to me on Monday 15 July 2013. I called her on her direct number that she gave me on Friday at 11:39. She was 'busy on a call'. I left a message for her to call me back urgently. I tried calling her again ...
Outsurance referred us to Hi-Speed panel beaters to get repairs done on my husbands vehicle. The panel beater they referred us to took 6 weeks to complete a job they told us will only take 5 days. Today I phoned Outsurance for the third time to complain about Hi-Speed panel beaters as they have not ...
Someone bumped my car in Feb 2013. So I paid the excess to have my insurance fix my vehicle. This would be claimed back from the other parties insurance. My details were then given to a Europ Assistance recovery agent. Who was not given info such a photos, satellite tracking and other info I ...
Good Day Under instruction from my claim's consultant at MiWay, I left my vehicle documents with Danmar in Longmeadow, Greenstone, to be collected along with the vehicle by SMD. Danmar has advised that the documents were collected by SMD. SMD apparently claims that they do not have the documents. ...
Old Mutual Enquiry --CLMS351280 I have sent various e-mails requesting a document (no confidential information required) to which I have not had any replies. I would like a reply together with the correct form. According to the surviving spouse's records, the deceased appointed her son as ...