After constantly being given incorrect payment dates by the consultants i was eventually given and incorrect settlement amount and i had to tell the "claims commander " that he had indeed put in the incorrect amount. The payment was delayed and delayed, my messages were not returned so i ...
Damp was detected between the walls in my bathroom and kitchen and my shower (en-suite) and bedroom 2 years ago. A claim was logged with Outsurance and they dispatched a third party to assess and make repairs to the said areas. The damp caused the paint to lift from the walls and the cupboards in ...
In December 2012 I complained about Discovery's processing of claims and received a huge apology. However, the problems have not ended: Claims which were supposed to be processed in 2012 and go towards closing the self payment gap were eventually processed in 2013, reducing the 2013 benefits. My ...
Sent email on Monday notifying of the policy holders death, we need all my uncle money to be able to give him a proper burial and we cannot afford any delays, please give the matter urgent attention, I have submitted all relevant documentation ...
I have been with medihelp for about 7 years now and can honestly say that I have never had a problem until this afternoon: My little girl went for a dental procedure at a day clinic in which I received an authorisation for both the clinic as well as the aneathetist. I was made aware that the ...
My wife recently had a baby all the required docs were submitted to medshield. after a few weeks of not receiving any feed back we received a call from the doctors office confirming an amount has been paid but not the full amount (one third of the claimed amount). she has since called into the call ...