I submitted a claim to Discovery in August 2013. To this day the claim is still being processed. Ive been completing and submitting all the docs. I was even requested to submit medical certificate from GP whos seen me before Feb2012? This I couldnt do and I did advise them. All I need is to know ...
Extremely bad service I have several dr, dental and pathology accounts dating back to October 2012 that has not been paid. These accounts were all submitted by EDI to Essential med for payment by the service providers Essential med claimed they received none of the EDI submissions It is highly ...
It took over 4 weeks for the claim to be looked at and even then I had to call on numerous occassions and I was told that the manager did not authorise the claim yet - for 4 weeks. Then having to wait another 3 weeks just for them to make a payment. Called them to confirm when payment will be made ...
Two separate claims regarding property damage, caused by adverse weather conditions were lodged with ABSA Insurance's claims division. The first claim was registered on 31 Oct 2013, confirmed by ABSA on 4/11, resubmitted to ABSA on 18/11, a quote to the assessor on 21/11 and queried via e-mail on ...
Fantastic polite efficient and follow up-service ...
This is the 2nd time I've had the misfortune of having to deal with Outsurance. Yesterday 3 Jan logged a claim for a burst geyser with Lebohang. Got an SMS confirming the claim. At 10 am on Sat 4 Jan still no plumber. Call and speak to numerous call centre operators. Eventually get put through to ...