I applied over the phone for a new CellC contract with CellC direct. This person that helped me was extremely slow with getting back to my emails and phone calls and for a week did not get back to me at all after he promised he would the day following my emails and phone calls, did not seem ...
It took forever to get the s3 mini that i wanted and when it was eventually delivered, there was no sim! when i phoned the call centre i was told to but my own sim. i went to the cell c store in kc and they told me i could phone in to cellc and ask them to migrate my current sim from prepaid to ...
After porting from MTN to CellC upgrade from BB9700 to BBZ10 in April 2013, it took CellC direct more than 3 weeks to deliver. On receiving my Z10, i experienced endless problems. Network signal, Data was munched in 3 days for two months. My airtime flew out as it came in. I logged many queries and ...
In May, I contacted CellC via email to advise that I'd like my postpaid contract that had run its contract to be changed to a top-up. I received no acknowledgement of email either by a SMS, call or even email with a reference number. No acknowledgement at all. Hardly surprising, last year Rekay ...
Wow I'm so impressed with cellc direct... WOW! I wanted to upgrade to a iphone 5... I called 084145 and was done in only about 8min or so. The phone was in my hand 2 days later in the morning... That was very fast. Not sure why you have to pay R200 to upgrade at the cellc store here in Richards Bay ...
Been a week and still no porting. Been promises 'will be done in 24hrs' many time. Still waiting for Sipho to contact me (been another 24 houyrs now). If thats what the escalating department is like i think i'll take the stairs. CellC make a big deal about 'Bring your number to us'. I dont advise ...