I arrived at Sterkinekor Carnivall Mall at 19h55, and stood in the queue to buy popcorn and drinks before watching the movie. There were two people in front of me but I stood in the line for 25 minutes!!! When I started complaining and asking why the service was so slow Duduzile ignored me and just ...
I bought a fridge & a TV worth 30k. In less than a month the Friedge just stopped working. Instead of getting a new Friedge I'm told I have to wait 3 days for a technitian to come assess this broken frustration while my food rots away. I spoke to the manager who also was not helpful I then ...
Hi, 2 weeks ago I went into the Carnival mall Branch to close my Personal Loan Account as I did not want to be charged for the Service Fee while the Balance has been paid off. There was an outstanding amount of R22.30 which they deducted from my Checque account. A few days later I saw that they had ...
As per my previous complaint, I upgraded my phone on 5th November, handed it back into the store on 10th November. The store was given a credit for the handset but now they do not have stock!!! They will not let me get a handset from another store and seemingly I cannot get anybody to cancel the ...
I have just witnessed the most disgusting demonstration of 'customer service' at the Carnival Mall Ocean Basket where the owner/manager first of all created a scene having picked up a stompie and accused a couple of 'playing tricks' to get out of paying for a meal. First the owner (Portuguese?) ...
I received a letter from Nedbank on the 8th November stating that my husbands policy lapsed on the 16 Oct 13. My husband passed away on the 6th Oct 13, I was at the bank on the 8th Oct 13 to give them a copy of his death certificate. My husband has had this Policy with them since 2009, which he ...