Recently had the pleasure of dealing with Rafik at FNB Carslwald Forex. In what has been a dismal service experience with FNB since opening my account, Rafik has been the first person I have dealt with who has treated me as more than a mere disposable number. Even though he had clearly had a very ...
This morning, I went to Mr Price at Carlswald and what appalling degrading service I received. I was buying a jacket for my son then went to the till. I waited there and nobody paid attention. 2 of the ladies were busy with other things on the till. The other gentleman at the till was looking at me ...
On the 15th of July I gave my phone for repairs to cell c Carlswald due to problems with the back light/ screen light that never turn off, no network and freezing - BB z10. Prior to sending my phone for repairs I called Cell C customer service and asked that they cancel the contract as I just about ...
I went to the cell C store to take out 2 new contracts and had all the necessary documents. The sales person at the store was very slow to help and showed no interest. After 1 hour I still did not recieve application forms. I had to request them. As I am a cell c customer i expected the process to ...
A few months ago I called the Cell C call centre wanting to have a new number on an existing contract and use my old 082 number on prepaid. The consultant informed me that the cost implications for the process was only R250 and told me to go to the nearest Cell C store. On the 5th of August at ...
We visited Piatto a Carlswald seon Sat at about 1:30pm. We were seated immediately & orders taken, 2 glasses of white wine, aglass of iced water & 2 prawn & calamari combos with fresh chilli. I was informed that Piatto did have the chilli on the side.. we waited over 10 mins for our ...