I just received my new FNB Cheque Card and the name on the card does not match my name. So I called the call centre and they conveniently cut the call after 16mins. So problem still not sorted out. I am not going to activate this card and might just cancel this stupid account. ...
Just like a car salesman. When the car is off the lot it's no longer their problem. That in a nutshell is FNB service. It's easy to switch but that's where the service ends. I have tried unsuccessfully to increase my credit card limit by just R5000 and they have twice lost the email and I have now ...
1. I have been telling FNB since last year that someone at the bank entered a random, non-existent billing address on my credit card account in August 2012. Instead of fixing it someone then went and changed the e-mail address for my statements. E-mails to customer services just get ignored. 2. For ...
Have picked up another person linked to my credit card Queried with a lady from call centre (didnt got name) why this person is linked to my card. - 3rd June 2013 She assured that someone will call me back No answer Followed up from my side to Discovery Card via email Two days later and still no ...
Exercise in frustration... My ebucks accounts says that my account is not in good standing and that I don't qualify for discounts. I've spoken to the premier banking call centre (Mpho) who has tried to assist but to no avail, she put me through to ebucks to resolve the issue but to no avail. What ...
This has been an ongoing matter for several years now. I settled my Bluebean card years ago however I'm still listed on ITC. Each time I call they confirm that it was paid in full and that the paid up letter would be sent to the credit bureaus. Still this has not happened. I need someone with ...