When entering into a policy agreement the consultant made an error so i had to call the call center to correct that, the manner and time taken to resolve my problem was excellent ...
Despite settling my Direct Axis account, the account still reflects as active, (complete with a negative balance, presumably the interest) on my FNB profile. This is shoddy service, and whilst Direct Axis promises to 'have your money in your account within a very short period, it is baffling to ...
The request for a refund was submitted prior to the voucher expiring since the service provider could not accommodate a reservation. The feedback is that a refund cannot be provided for a no show. This is unacceptable since I did not have a reservation hence was not a no show. Furthermore I was not ...
On the 18th of October i put in a claim for a water pump which is covered by Motorite in my policy. They approved the vehicle that afternoon at 14:00 sent me an sms of approval and sent my mechanic the go ahead in writing with an order number for the part. On the 28th October i sent in a claim for ...
I called legal loans to apply for a loan, they told me to wait for an sms that says my application is accepted then call the number in the sms also to accept the loan. I called the number, and the explanation given to me about how this loan works was so unclear but I was told that everything was ...
It could have been 3-4 weeks ago where i had a issue with quality and posted on Hello peter, got a call to resolve the issue and i was not happy with the outcome so i ignored it. 2 weeks ago i bought a bootleg denim jean and to discover YET AGAIN the stitching is loose and looks as if it was ...