My service was suspended, due to late payment, my fault. I phoned 26th of November to find out what I need to pay in order to have my service reactivated. 27th I paid R2300. I called in immediately with my transaction reference. 28th I called to ask when it would be activated and told that it would ...
For the past 3 months over R5000.00 has been debited from my account and I do not have an account with Platinum. This was cancelled in 2008. They advised on 28/10/2013 that they made a mistake and will refund me within 21 days. It is now 02/12/2013 and I still have not seen the money despite ...
I have been calling the call centre since 09h00 this morning with eirther no-one picking up or when i get hold of someone (only twice) since this morning, they not the right people to talk to and transfer me to someone who never picks up. I have e-mail the cancellation department with no response ...
I bought a Defy "cooker hood" 3 months ago and had it installed in my new place a month ago. It has not been working as advertised and due to this I had a call logged through Tafelberg Meubels, A defy technician then came out and did not even check the cooker hood, he said it is not an ...
I placed an order on 19 November (order 100014233), and it is now the 2nd December and I have not received delivery of my order. That's not all. When I sent an email querying where my order was last week, I got no response. This is appalling service. It is my first time ordering with Rubybox and ...
I am cancelling my hosting with Webafrica. My experience so far has not been good with this company. I requested a SSL certificate to be installed and this took 2 weeks to complete. Then they set it up and my website did not load properly. Nobody explained to me I had to go into admin panel to sort ...