I called in last month to downgrade my account to a lesser package on doing so the agent told me i need to pay in just over R800 last month end. However when i logged into my self service account the next week my account was in a -R86.66 and next amount due 1/7 of R275. However i receive an sms ...
I applied for an Uncapped Premium 4MB on my existing ADSL line on 27th May. The first order was botched because the consultant didn't see that I had an ADSL line on my account already, so they applied for a new ADSL line. I eventually got my Uncapped account, but despite my numerous efforts, the ...
I am a happy Identity customer BUT have i gotten the shock of my life i called the number 0214601000 and MMM does a RUDE FRUSTRATED lady answer... and asks how she can assist, i then all friendly say i need assistance regarding my ID account and need to know if my name has been CLEARED, and then it ...
Sadly, Edgars has proven me right once again... I've sent an email to their customer relations dept on 11 June to express my dissatisfaction with the poor service received over and over (involving 11 branches) within a few days - there is no telephone etiquette what so ever, and the face to face ...
Since being taken over from Prosano i have had endless problems with Bonnitas Chronic department its like they cannot read a script and they dont send the amount of insulin my son needs niether do they respond to queries >>WHAT must i do to get a REsponse... Bonnitas is a Medical Aid!! ...
I'm flying via British Airways to London Wednesday 19 June 2013 which is a 12 hour flight. I thought I was doing the right thing phoned "British Airways" advising them that I have a heart condition and is a diabetic. I will be in the UK for a month which means that I have to take quite a ...