I paid my TV license account on 28 March. I made several frustrating calls to the call center (when I could get through). On 11 April I sent them a detailed email, stating the names of who I spoke to, what they said, who I sent faxes to etc. On 15 April I received a reply from Johannah Seshibe - ...
On the 12th of May I sent an email &this is the tracking number GSENQ753700. I didnt not receive any response. I want to surrender both policies. Please respond. Why does it take more than 13 days to respond to emails and what is the tracking number for. ...
Lo-dean is always very informative and of great asisstance when I need clarity on products for a sale or my clients need a explaination on the extent of their cover. Nothing but great service and assistance is what I receive as a broker. Always a pleasure dealing with Lo-dean and Auto & General. ...
23 April called their service department, reporting that rotisserie is not working on oven. Told by Sam that it would take a week to come from JHB. Called again on 3 May - they were still waiting for the part. Called again on 16 May. Sam told me the motor should be in CT by 20th. 7 June I called ...
In 2010 i went on debt review with these guys but after 3 months of having experienced very bad service i cancelled evrything. However fnb and some other institutions tsill have me as being on debt review this is a problem as it is hindering me getting a good service from them that isnof benefit to ...