I recently went over from Renasa to Alexander Forbes. I believed that the service will be better as it is a bigger company. What a disaster!!! I submitted a claim last week and monday for stuff that was in Knysna while we were on holiday. I was told that it is a straight forward claim as we had a ...
For the second time this month I am automatically throttled in the early hours of the morning even though I am within the fair usage terms. I assume is done automatically by a computer. The problem is one customer service agents has notified me that the reason is that I am in breach of the fair ...
I bought a voucher from Groupon in mid '13 for dinner at an Indian restaurant in Stellenbosch. I confirmed and booked the dinner in Nov to redeem the voucher. We drove to Stellenbosch and when we arrived the manager informed us that they had not food left to serve us, and that they were closing ...
In November 2012 I bought a Samsung Galaxy S3 on contract with MTN. At the end of November 2013 the battery started to run flat in a very short period. Days went by and the phone wouldn't fully charge, only 60% after charging for over 12 hours of uninterrupted power supply. I took the phone to the ...
Hi, I want to query about my pots. I have placed an order on the 31st Dec 2013 and requested for delivery after the 6th Jan 2014. I have queried with the agent and she has informed me that she had followed up with the supplier and the supplier is delaying. Can you please let me know when am I ...
I have been a subscriber for 4-5 years of the You Magazine. At the end of Nov'13 - my delivery stopped. I phoned and spoke to Candice at the call centre. She informed me that my a/c had not been paid. This was unbelievable as I have a debit order. Then my email query stated that the IT system had ...